About
A little closer to the North Pole
There’s a moment when you see your name on a letter from Santa and suddenly have a hundred questions. How did he know? Did an elf pack this? Is that really reindeer food? If you’ve ever wondered how a letter gets from Santa’s desk to your door, that’s our job here at North Pole Express.
You’ll find us at the end of the hall, just past the wrapping room. You can usually tell we’re open by the ribbon trailing out from under the door. When Santa finishes a letter, he brings it to our packing table. We check the name on the envelope, tuck it inside the delivery, and tie the ribbon just before it goes out. Santa has been known to come back for a letter he’s already sealed because he remembered one more thing he wanted to say.
Every delivery is a little different. Yours might hold a Nice List certificate, a special gift tucked inside a keepsake box, or a clue that one of the elves got into the cookie tin again. We also send out North Pole Assembly Kits for families who’d like to do some of the workshop’s wrapping at home. Even Santa needs a few helpers this time of year.
If you have a North Pole Log Book, keep it somewhere you’ll remember next December. Each Christmas, there’s room for another stamp. When you open it again, you might remember what you asked Santa for that year, who helped you leave out the cookies, or how early you woke up to see if he’d been.